Privacy policy

This Privacy Policy describes how glamfe.com (the “Site” or “we”) collects, uses, and discloses your personal information when you visit or make a purchase.

Collecting Personal Information

When you visit the Site, we collect information about your device, interaction with the Site, and necessary information to process purchases. Additional information may be collected if you contact us for customer support. Any information that can uniquely identify an individual is referred to as “Personal Information.”

Device Information

• Examples of Personal Information collected: version of web browser, IP address, time zone, cookie information, viewed pages or products, search terms, and interactions with the Site.
• Purpose of collection: to load the Site accurately, perform analytics, and optimize the Site.
• Source of collection: automatically collected through cookies, log files, web beacons, tags, or pixels.
• Disclosure for business purposes: shared with our processor Shopify.

Order Information

• Examples of Personal Information collected: name, billing address, shipping address, payment information (e.g., credit card numbers), email address, and phone number.
• Purpose of collection: to fulfill our contract by providing products or services, processing payments, arranging shipping, and providing order confirmations. This information also enables us to communicate with you, screen for potential fraud, and inform you about products or services.
• Source of collection: collected directly from you.
• Disclosure for business purposes: shared with Shopify and other service providers involved in payment processing, order fulfillment, and fraud prevention.

Customer Support Information

• Examples of Personal Information collected: any information you provide during support inquiries.
• Purpose of collection: to provide customer support.
• Source of collection: collected directly from you.

Minors

The Site is not intended for individuals under the age of 18. We do not knowingly collect Personal Information from children. If you believe a minor has provided us with Personal Information, please contact us to request deletion.

Sharing Personal Information

We share your Personal Information with service providers to help deliver our services and fulfill contracts. For example:

• We use Shopify to power our online store. You can read more about how Shopify uses your Personal Information here.
• We may share Personal Information to comply with applicable laws, respond to lawful requests, or protect our rights.

Behavioural Advertising

We use your Personal Information to provide targeted advertisements or marketing communications that may interest you.

You can learn more about how targeted advertising works on the Network Advertising Initiative’s educational page.

Using Personal Information

We use your Personal Information to provide our services, including processing orders, handling payments, shipping, and keeping you informed about new products, services, and offers.

Lawful Basis

If you are a resident of the European Economic Area (EEA), we process your Personal Information under the following lawful bases:

• Your consent;
• Performance of our contract with you;
• Compliance with legal obligations;
• Protection of your vital interests;
• Legitimate interests that do not override your rights and freedoms.

Retention

When you place an order, we retain your Personal Information for our records unless you request deletion.

Automatic Decision-Making

We do not engage in fully automated decision-making that has a legal or otherwise significant effect on you.

Your Rights

If you are a resident of the EEA, you have the right to access, correct, update, or erase your Personal Information. 

For California residents, you also have the right to access your Personal Information, port it to a new service, and request corrections or deletion.

Cookies

Cookies are small amounts of information downloaded to your device when you visit our Site. We use functional, performance, advertising, and social media cookies to enhance your experience.

You can control cookies through your browser settings. For details, visit All About Cookies, though blocking cookies may affect the Site’s functionality.

Do Not Track

We do not alter our data collection or usage practices when a “Do Not Track” signal is detected.

Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or for operational, legal, or regulatory reasons.

Contact Us

For questions or complaints about our privacy practices, please contact us by email at support@glamfe.com.